What Is a Merchant?
A merchant is the business on whose behalf you manage and deliver orders.
The Key Step
Before you can start managing a merchant's orders, you'll first need to create a profile for this merchant inside your workspace.
How Is This Achieved?
Creating a merchant profile is achieved from the Merchants page, where you can add each business you deliver orders on behalf of and maintain its information.
When creating a new merchant profile, you'll be asked to provide the following information:
Merchant Name – The name of the business you want to create a profile for.
Shipping Method(s) – The shipping method(s) you want to assign to this merchant, representing the services and SLAs you offer to them.
Note: The available shipping methods are those you previously created on the Shipping Methods page within your Settings.
Merchant Profile Visibility
Once a merchant profile is created successfully, it will appear as a new entry on the Merchants page.
From there, you can access the merchant profile at any time to manage its information, locations, and other merchant-related settings.
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