FleetRunnr provides a set of actions that fleet managers or anyone responsible for overseeing drivers can perform directly from the portal.
These actions give you full control and visibility over your drivers’ operational status, allowing you to manage and update their information with just a few clicks.
This article explains all the actions you can take on your drivers within the Drivers page of the Fleet module.
These actions are accessible in two main ways:
Through the top bulk-actions bar
Through the three horizontal dots on the far right of each driver
Note:
Some actions are available through both methods, while others are only available through one of them, depending on whether the action is designed for bulk management or for individual driver control:
The bulk action bar at the top of the table allows you to perform actions on multiple selected drivers at once.
The action menu (three horizontal dots) on the right of each row (driver), applies the taken actions to the a single driver only.
On Duty / Off Duty
Available through: Bulk-Actions bar | Driver’s three dots
These actions allow you to manually set a driver as On Duty or Off Duty when the action was not performed by the driver from the Agents app.
By using the Bulk-Actions bar, you can update the status of multiple drivers at once, which is useful when managing attendance in bulk.
By using the three horizontal dots, you can update the status of a single driver individually when only one driver requires adjustment.
Bulk Edit Drivers
Available through: Bulk-Actions bar only
The Bulk Edit action allows you to update shared attributes for multiple drivers at the same time, making it ideal for large-scale updates. This action opens a panel on the right side of the screen where you can modify:
Work Time Limit
Group
Tags
The Bulk Edit panel is intentionally displayed as a blank form, as it is designed to apply new values only. Any field you fill in will overwrite that value for all selected drivers.
This method is especially useful when managing large driver lists and applying consistent changes in one step.
Edit Driver Information
Available through: Driver’s three dots only
This action allows you to update a single driver’s information, including:
Name
Phone number
Skills
Groups
External ID
This method is designed for individual driver updates, where precise edits are required.
Reset PIN
Available through: Bulk-Actions bar | Driver’s three dots
This action allows you to reset a driver’s account PIN if they forgot it.
Using the Bulk-Actions bar, you can reset the PIN for multiple drivers at once, which is useful when several drivers face access issues at the same time.
Note: When resetting multiple drivers at once, the system generates one PIN that applies to all selected drivers.
Using the three horizontal dots, you can reset the PIN for a single driver individually.
Once the driver successfully logs in using the reset PIN, they can change it to a custom PIN directly from their account settings within the Driver App.
This allows drivers to set a PIN of their choice instead of continuing to use the temporary one provided during the reset process.
👉 Follow the step-by-step guide to reset a PIN.
Disable Driver
Available through: Bulk-Actions bar | Driver’s three dots
Disabling a driver prevents them from operating inside your workspace, while keeping their information in the initial driver list.
Using the Bulk-Actions bar, you can disable multiple drivers at once, which is useful for operational pauses or mass deactivations.
Using the three horizontal dots, you can disable a single driver individually when needed.
⚠️ Note: A driver must be Off Duty before they can be disabled.
👉 Follow the step-by-step guide to disable a driver.
Enable Driver
Available through: Bulk-Actions bar | Driver’s three dots
This action reactivates a previously disabled driver, allowing them to continue operating within your workspace.
Using the Bulk-Actions bar, you can re-enable multiple drivers at once.
Using the three horizontal dots, you can enable a single driver individually.
Once enabled, the driver’s status is set to Off Duty until they check in.
👉 Follow the step-by-step guide to enable a driver.
Archive Driver
Available through: Bulk-Actions bar | Driver’s three dots
Archiving a driver removes them from active operations while keeping their data for reference by being moved to the Archived tab on the Drivers page.
Using the Bulk-Actions bar, you can archive multiple drivers at once.
Using the three horizontal dots, you can archive a single driver individually.
⚠️ Note: A driver must be Off Duty before being archived.
👉 Follow the step-by-step guide to archive a driver.
Restore an Archived Driver
Available through: Archived tab
Archived drivers can be restored at any time from the Archived tab. This allows you to quickly reactivate a driver without recreating their profile or re-entering data.
👉 Follow the step-by-step guide to restore a driver.
Join Shift
Available through: Driver’s three dots only
This action allows a driver to join an assigned shift and become operational.
It is only relevant when the driver is On Duty and has an Active Shift.
Attendance History
Available through: Driver’s three dots only
This provides a full record of a driver’s attendance activity, including:
On-duty and off-duty events
Date and time of each action
The user who performed the action
This helps with auditing, troubleshooting, and understanding driver activity over time.
👉 Follow the step-by-step guide to see a driver's attendance history
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