Shift policies are optional settings that complement the required information needed to create a shift, helping shift leaders and fleet managers better control how shifts operate—especially when managing multiple locations and larger fleets.
This article explains everything you need to know about shift policies and how they affect your shifts.
Important Notes
There is no single correct way to configure shift policies. One or multiple policies can be configured depending on your operational goals, scale, and day-to-day requirements.
Shift policies can be configured during shift creation or after—both follow the same setup and behavior.
Available Shift Policies
These policies do not affect whether a shift can be created, but they influence how the shift operates and how drivers can join, work, or leave the shift.
Drivers limit
Defines the maximum number of assigned drivers who can join the shift. This limit is evaluated only against drivers assigned to the shift and does not consider drivers outside of that assignment scope.
Operational benefit: Helps control shift capacity and prevents overcrowding when managing large driver pools.
Example: If a morning shift is planned for 30 drivers but 45 are assigned to this shift, the limit ensures only the required 30 can join.
Enforce drivers limit
Controls whether the drivers limit is strictly applied to drivers assigned to the shift.
Operational benefit: Lets you enforce a strict driver limit or allow extra drivers during peak demand.
Example: If the drivers limit is set to 50 and enforcement is enabled, a 51st driver cannot join the shift. If enforcement is disabled, additional drivers can still join even after the limit is exceeded.
Start location
The location where the shift begins, selected from your saved locations, and used as the reference point for shift rules.
Operational benefit: Ties the shift to a specific location, ensuring drivers are assigned and operate from the correct starting point.
Example: If a shift is created for a specific warehouse or depot, drivers must be near that location before joining, helping prevent delays during route allocation.
End location
The location where the shift ends, selected from your saved locations, and used as the reference point for shift rules.
Operational benefit: Ensures drivers end their shift at the correct location.
Example: If a shift is set for a specific warehouse or depot, drivers must return there before ending the shift.
Joining radius (in meters)
Defines the maximum distance from the start location within which a driver must be to join the shift. Drivers outside this radius cannot join.
Operational benefit: Prevents remote join attempts and helps ensure on-time shift starts.
Example: If the joining radius is set to 300 meters, drivers must be within 300 meters of the location to join the shift.
Note: The radius must be greater than or equal to 100 meters.
Leaving radius (in meters)
Defines the maximum distance from the end location within which a driver must be to leave the shift. Drivers outside this radius cannot leave the shift.
Operational benefit: Ensures drivers return to the designated location before ending their shift.
Example: If the leaving radius is set to 300 meters, drivers must be within 300 meters of the location to leave the shift.
Note: The radius must be greater than or equal to 100 meters.
Early join duration (in minutes)
Defines how early before the shift start time a driver can join. Drivers cannot join before this window.
Operational benefit: Prevents premature activity while allowing controlled early preparation.
Example: If set to 15 minutes, drivers can join up to 15 minutes before the shift starts, but not earlier.
Late join duration (in minutes)
Defines how late after the shift start time a driver can join. Drivers cannot join after this window.
Operational benefit: Prevents late join attempts and helps maintain shift discipline.
Example: If set to 10 minutes, drivers can join up to 10 minutes after the shift starts, but not later.
Early leave duration (in minutes)
Defines how early before the shift end time a driver can leave. Drivers cannot leave before this window.
Operational benefit: Helps ensure drivers stay active for the full shift.
Example: If set to 10 minutes, drivers cannot leave more than 10 minutes before the shift ends.
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