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Defining Driver Coverage

Updated this week

The Coverage page lets you define where your drivers can operate, helping you control service zones, improve dispatch accuracy, and better organize driver availability.

This article explains how to create driver coverage zones.


Important Note

Coverage zones are only applied when shipments are automatically assigned using the Routing Engine within the Plans module.

When assigning shipments manually, coverage zones can be overridden, allowing drivers to handle deliveries outside their defined zones.



Why Use Coverage

Coverage zones define where drivers can operate by assigning specific drivers or groups of drivers to defined geographic areas.

They can be assigned based on your operational criteria—for example, assigning a specific group of drivers to handle deliveries within a certain area.


Coverage Page Overview

The left-side panel displays a list of all created coverages, allowing you to quickly view and access them.

You can use the search bar at the top of this panel to find a specific coverage.

Each coverage is represented on the map (on the right) by a unique alphabetical letter, which matches the letter displayed next to the coverage name in the left-side list.

The number next to each coverage indicates how many drivers are assigned to it, meaning how many drivers are responsible for covering that geographic area.


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